BT888 Privacy Policy

1 Who We Are

BT888 ("we", "us", "our") operates the online gaming platform accessible at https://bt888.app and through the BT888 mobile application. BT888 acts as the data controller in respect of all personal data collected from players and visitors to the platform.

BT888 is committed to protecting the privacy and personal data of all users, including registered players based in Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines. This Privacy Policy applies to all personal data processed by BT888 in connection with the operation of the BT888 platform.

If you have any questions about this Privacy Policy or how BT888 handles your personal data, you may contact our Data Protection Officer at: [email protected]

2 Personal Data We Collect

BT888 collects the following categories of personal data from players and platform visitors:

BT888 does not collect special categories of sensitive personal data (such as health data, biometric data, or political opinions) unless specifically required by law or with your explicit consent.

3 How We Collect Your Data

BT888 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the BT888 platform, including through cookies, web beacons, and server logs. See Section 6 for details on our cookie practices.
• Third-party sources: Identity verification data from KYC (Know Your Customer) service providers; fraud prevention data from risk management partners; payment data from GCash, PayMaya, and banking partners in the course of processing transactions.
• Regulatory sources: Data received from PAGCOR or other regulatory bodies in connection with licensing compliance, responsible gaming obligations, or anti-money laundering requirements.

4 Purpose & Legal Basis for Processing

BT888 processes your personal data for the following purposes, each supported by a lawful basis under the Philippine Data Privacy Act of 2012:

Where BT888 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Sharing Your Personal Data

BT888 does not sell or rent your personal data to third parties. BT888 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC service providers engaged to verify player identity and age in compliance with regulatory requirements.
• Fraud prevention and risk management partners: Service providers that assist BT888 in detecting and preventing fraudulent activity on the platform.
• IT and platform service providers: Cloud hosting, data storage, and software providers that support the technical operation of the BT888 platform.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law.
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party service providers engaged by BT888 are required to process personal data only in accordance with BT888's instructions and applicable Philippine data protection law. BT888 does not transfer personal data outside the Philippines except where required by law or with appropriate safeguards in place.

6 Cookies & Tracking Technologies

BT888 uses cookies and similar tracking technologies on the BT888 platform to enhance your user experience, maintain session security, and gather analytics data. The following types of cookies are used:

• Strictly necessary cookies: Essential for the operation of the BT888 platform, including maintaining your login session and ensuring platform security. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your BT888 experience.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the BT888 platform, helping us identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the BT888 platform. BT888 does not use third-party advertising cookies or cross-site tracking technologies.

7 Data Retention

BT888 retains personal data for the following periods, after which data is securely deleted or irreversibly anonymised:

• Account and identity data: Retained for the duration of your account and for five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements under Philippine law.
• Financial transaction data: Retained for five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act (AMLA) and its implementing rules.
• Gaming and betting records: Retained for three (3) years from the date of each gaming session, for dispute resolution and regulatory compliance purposes.
• Customer support communications: Retained for two (2) years from the date of the last communication, for quality assurance and dispute resolution purposes.
• Technical and log data: Retained for twelve (12) months from collection, for security monitoring and fraud prevention purposes.

Where BT888 is required by law to retain data for a longer period, the statutory retention period will apply. BT888 will not retain personal data beyond the applicable retention period unless required to do so by a competent authority.

8 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by BT888:

• Right to be informed: The right to be notified of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data BT888 holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held by BT888.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to BT888's legal retention obligations.
• Right to object: The right to object to the processing of your personal data where BT888 relies on legitimate interest as the legal basis, including objecting to direct marketing.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, please contact BT888's Data Protection Officer at [email protected]. BT888 will respond to all data subject requests within fifteen (15) business days of receipt. BT888 may request proof of identity before processing your request.

9 Data Security

BT888 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the BT888 platform.
• Encryption at rest for all stored personal data and financial information.
• Role-based access controls limiting data access to authorised BT888 personnel only.
• Regular security assessments and penetration testing of the BT888 platform.
• Multi-factor authentication requirements for administrative access to BT888 systems.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, BT888 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.

While BT888 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your BT888 account credentials and for notifying BT888 immediately if you suspect any unauthorised access to your account.

10 Children & Minors

BT888 does not knowingly collect personal data from individuals under the age of 21. The BT888 platform is strictly intended for adults aged 21 and above, in accordance with Philippine gaming regulations.

If BT888 becomes aware that personal data has been collected from a person under the age of 21, BT888 will immediately close the associated account, void any bets placed, and securely delete all personal data associated with that account. If you believe that a minor has registered on BT888, please contact us immediately at [email protected].

11 Amendments to This Policy

BT888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, BT888 will notify registered players via the email address associated with their account and by displaying a prominent notice on the BT888 platform.

The updated Privacy Policy will take effect on the date specified in the notice. Your continued use of BT888 following the effective date of any amendment constitutes your acknowledgement of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how BT888 protects your data.

12 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or BT888's handling of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 through the BT888 platform

BT888 will acknowledge receipt of your complaint within twenty-four (24) hours and will endeavour to resolve all privacy-related complaints within fifteen (15) business days.

If you are not satisfied with BT888's response to your complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.